terms & conditions

1. FORMATION OF CONTRACT.

1.1 These Terms of Business apply to all the Services provided to you by us.
1.2 A legal binding contract will exist between us once you have confirmed our services and subject to our receipt of 50% of the Service Charge in accordance with clause 4. We are entitled to refuse any delivery order placed by you. You shall, however, have final say on all aspects of your events.
1.3 This contract is subject to your rights of cancellation (see clause 6 below).

2.PROVISION OF SERVICES (GENERAL TERMS)
2.1 We agree to provide the Services to you for the Service Charge subject to these Terms of Business and in accordance with your instructions as accepted by us upon formation of the contract.
2.2 We will provide the Services to you with reasonable care and skill and will use reputable suppliers where applicable. Subject to your proper and reasonable directions, we will otherwise be entitled to perform our duties under the contract as we see fit.
2.3 To enable us to properly carry out our provision of the Services you must (at your own expense) supply us with all necessary documents or other materials and information as we may reasonably require from time to time and within sufficient time to enable us to provide the Services in accordance with the contract. You will be responsible for ensuring the accuracy of all such documents etc. provided by you. Please ensure that you retain duplicate copies of this and (if appropriate) insure against its accidental loss or damage as we will have no liability for any such loss or damage, however caused.

3A. PROVISION OF RESEARCH SERVICES
3.1 Where you ask us to provide Research Services we will research and provide to you general information that is available in the public domain. We are unable (and will not be obliged) to provide specific information or advice on any legal implications into international marriage rights or other legal issues arising in connection with the Function. Such understanding should be taken from a specialist marriage lawyer. The results of our research will be based on the information you provide to us.
3.2 Whilst every effort is taken to ensure that all the information, we provide is correct at the time we provide it to you, you are advised that such information, including marriage requirements abroad, are subject to change. The information we provide relating to private charter and accommodation will be correct at the time of enquiry and we cannot be responsible for any changes in such information arising after that time.

3B. PROVISION OF EVENT CONSULTANCY
3.3 Where we are required to provide Event Consultancy services to you, you agree and appoint us as your agent for the arrangement of the Function and we agree to act in that capacity, subject to these Terms of Business. In acting as your agent we will act in your best interests and will not allow our interests to conflict with the duties that we owe to you.
3.4 Where we are appointed as your agent, you acknowledge that we have your full authority in the provision of the Services to enter into legal contracts and arrangements on your behalf and in your name and that we will not be liable under any such contracts and arrangements.
3.5 Where acting as Event consultants we will act only on your reasonable instructions and reserve the right to decline to carry out your instructions where we believe them to be unreasonable or not in your best interests.
3.6 We will not be responsible for any claims, costs or damages arising from our carrying out your instructions except where we have failed to carry out the Services with reasonable care and skill or are in breach of contract.

4. PAYMENT (OUR CHARGES)
4.1 The cost of the Function arrangements will depend on the client’s choice of venue and the level of requirements for the Function peripherals.
4.2 Subject to any special terms agreed, you will pay the Service Charge and any additional sums, which are agreed between us for the provision of the Services. You should be aware that any requests for late changes or additional services will be addressed at the time and may incur additional cost.
4.3 In the instance that a representative of us is asked to travel on your behalf prior to the Function day, any expenses will be agreed with you before travelling. Flight and accommodation expenses will be paid by you in advance of the trip being made and a daily rate will be agreed for other living expenses.
4.4 An open estimate will be provided to you detailing the estimated cost of all services you require for the Function. The open estimate will be broken down under generic headings.
4.5 On agreement, 25% of the Service Charge based on the costs detailed in the open estimate will be paid to us to secure the Services on your behalf as provided below. Subject to your right to cancel under clause 6 below, should you choose to cancel the contract after payment of the initial 25% of the Service Charge and after we have accepted your order the initial payment will be liable to be forfeit. By accepting these Terms of Business you agree that the amount of the initial payment is a genuine estimate of the minimum losses. Expenses incurred by us as a result of cancellation through no fault of ours are liable to be charged to you.
4.6 (a) 25% of the estimated Service Charge is to be paid to us on confirmation of your order. Full payment must be made when it’s less than 4 weeks until the date of your Event.
(b) the additional 2 payments of 25% must be paid as listed and final balance to be paid no later than 10 days before date of the Event. 4.7 Our preferred method of payment is by BACS although we will also accept cash or cheque payments. Cheques shall be made payable to DBZ Events Boutique Limited

5. PAYMENT (THIRD PARTY SUPPLIERS)
5.1 In addition to the Service Charge and any other sums payable to us under these Terms of Business, you will be responsible for all payments for third party suppliers arranged by us in accordance with the contract. Payment to third party suppliers will be subject to their individual payment terms or as agreed with us on your behalf.
5.2 In the event that the wedding is cancelled or delayed you should be aware that you will be solely responsible for any penalty charges incurred in line with that of the individual service providers’ cancellation policy. It is suggested that you investigate taking out wedding insurance.
5.3 In the instance that you undertake to book any services directly with a third party, we will not be responsible or liable for anything which may go wrong or is not to your requirements. We will endeavour to assist in the resolution of any issues in your interest but cannot take responsibility if the resolution is not to your favour.
5.4 While we will use all reasonable endeavours to ensure that any premises arranged for your Function meet with your satisfaction, you are advised that you should familiarise yourself as to the level of accommodation and venue by: personal attendance; by instructing a DBZ Events Boutique Limited representative to visit the venue on your behalf; or by sign-off of a breakdown of services and description provided by the provider.

6. YOUR RIGHT OF CANCELLATION
6.1 You have the right to cancel your agreement with us at any time up until the end of seven working days after the day the contract was made. Where you have asked us to commence provision of the Services within the seven working day period your right to cancel will cease once we start to undertake the Services for you.
6.2 To exercise your right of cancellation, you must give us written notice by email to info@dbzeventsboutique.com.
6.3 Subject to clauses 6.1 and 6.2 above, we will return all money paid by you, within thirty (30) days of the date that the notice of cancellation is given by you.
6.4 Should you wish to cancel the contract after seven working days of your order the initial 25% Service Charge will not be refunded and you may be liable to pay us all reasonable costs we have incurred up to the date we receive notice of your cancellation together with damages in respect of our loss of profit of the contract.

7. LIMITATION OF LIABILITY
7.1 Although we do all possible checks to recommend professional and good suppliers, we are unable to give any guarantee as to the quality or suitability of third party service providers or their goods or Planning. Therefore in the unlikely event that a supplier does not meet your expectations, we cannot be held responsible for all third party supplier services. Therefore no liability shall attach to us in respect of any claims arising out of any cancellation of such Planning.
7.2 We shall not be liable to you for any loss, that were not foreseeable to both parties when the contract was formed nor for such loss damage, costs, expenses or other claims that were not caused by our failure to provide the Planning with reasonable care and skill or our breach of contract.
7.3 We shall not be liable to you for loss, damage, costs, expenses or other claims arising from any information or instructions supplied by you which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of yours.

8. INSURANCE
We do not offer insurance to you as part of the Services and we strongly suggest that you arrange for separate travel insurance cover in respect of any flights or accommodation booked by you and we also suggest you take out wedding insurance to cover any deposits, no shows, postponements and/or cancellations.

9. TERMINATION
This agreement and the contract to which it relates shall without notice but at our option end in any of the following circumstances:- (a) a default by you in the payment of any money due under these Terms of Business; (b) a material breach by you of any of these Terms of Business other than those relating to the payment of money; (c) any use or attempt to use the information and services provided by us after cancellation of the contract to continue with the Function direct with the third party providers.

10. CONSEQUENCES OF TERMINATION
If the provision of the Services is terminated under clause 10 above then you shall pay us without set- off counterclaim or other deduction whatsoever:- (a) all arrears of the Service Charge; (b) damages for any breach of these Terms of Business and all expenses and costs incurred by us as a result.

11. DATA PROTECTION
We will take all reasonable precautions to keep the details of your order and payment secure and to comply with applicable provisions of the Data Protection Act. We will always act in a discrete manner and maintain client confidentiality at all times.

12. INTELLECTUAL PROPERTY
12.1 The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of DbZ or its content and technology providers or their respective owners. ALL RIGHTS RESERVED.
12.2 The information provided by us to you in the provision of the Services is provided strictly for the purposes of our carrying out the Services and may not otherwise be used or disclosed by you to any other person and, in particular (but without limitation to the foregoing), may not be used for the purposes of the Function other than pursuant to these Terms of Business and subject to the payment of the Service Charge. Copyright and all other intellectual property rights in the information and its compilation shall remain with us. ALL RIGHTS RESERVED.
12.3 The clients hereby allow DbZ Events Boutique Ltd to display any images covered by this contract and to generally promote the business by means of advertising, publicity material, websites, exhibitions, competitions, magazine articles and other such media, providing that the images are used lawfully and without damage to the clients.

13. EVENTS BEYOND OUR REASONABLE CONTROL
We will not be held responsible for any delay or failure to comply with our obligations under these Terms of Business if the delay or failure arises from any cause, which is beyond our reasonable control or any indirect, special or consequential loss or damage (whether caused by our negligence or that of our servants or agents or otherwise), which arise out of or in connection with the provision of the Planning or their use by you.